INFORMATION COMMUNICATION TECHNOLOGY IN PUBLIC ADMINISTRATION:
Information Communication Technology in Public Administration
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Information Communication Technology in Public Administration
Study: Public administration - 1. semester
Code: 111481
ECTS: 3.0
Course coordinators: prof. dr. sc. Neven Vrček
doc. dr. sc. Sandro Gerić
Exam dates:
  • 25. 01. 2021.
  • 08. 02. 2021.
  • 19. 04. 2021.
  • 31. 05. 2021.
  • 14. 06. 2021.
  • 28. 06. 2021.
  • 30. 08. 2021.
  • 13. 09. 2021.
Exam registration: Studomat
Basic data
Information Communication Technology in Public Administration Public administration - 1. semester
3.0 111481
Lecturer in charge Consultations Location
prof. dr. sc. Neven Vrček
doc. dr. sc. Sandro Gerić
Literature
Materijali s predavanja dostupni na LMS Moodle sustavu FOI-a;
Chen, H. et. al.; Digital Government: E-Government Research, Case Studies, and Implementation; (2007)
Monteiro, J.L. et al.; Towards the Knowledge Society: eCommerce, eBusiness, and eGovernment; (2002)
Description
Types of software and hardware architectures for supporting modern information systems. Major standards of open information systems: HTML, XML. Interrelatedness of business processes and the influence on software systems that support them. The application of distributed software systems in public administration. Reshaping the administrative forms: teleprocedures and teleservices. Organising an integral e-service. New possibilities for the users: on-line filling in forms, on-line contracting, and on-line storage. New administrative network; front office and back office tasks; one-stop shop concept; Models G2G, G2C, G2B, B2B, B2C. The role of services in society and the economy. E-services. Management of IT services in public administration. The position of citizens in information society. The application of modern technology in interconnecting the citizens and public administration. Direct electronic marketing in the realm of public administration, approach strategies and usage manners. The types and role of portals in contemporary public administration. Possibilities and sources of information gathering. Data organisation in databases. The application of data analysis in public administration. The problems of the Internet and their influence on e-administration. Regulation of the Internet. Access to resources. Contracting on the internet and basic contract elements. Electronic signature. Basic Internet crime forms. The future of the Internet, regulation and the quality of service adjustment directions. The convergence of technologies and its possible implementation in public administration.
Exam dates
25. 01. 2021.
08. 02. 2021.
19. 04. 2021.
31. 05. 2021.
14. 06. 2021.
28. 06. 2021.
30. 08. 2021.
13. 09. 2021.
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