Cognitive Skills:
After successful mastering of the course students will be able to:
- Define the legal sources of legal regulation of consumer protection in the Republic of Croatia and the EU
- Explain the historical development of consumer protection
- Explain the relationship of local consumer protection rules and European Law
- Describe different techniques of implementation of European Law in the field of consumer protection in the national law
- Explain the terms of minimum and maximum harmonization
- Explain the terms of horizontal and vertical approach to harmonization
- Describe the main characteristics of consumer protection law
- Define the fundamental elements of the legal regulation of product safety
- Explain the "old" and "new" approach to regulation of product safety in the EU law
- Identify the basic characteristics of the "new" approach to product safety in the EU law
- Explain the concepts of regulation and deregulation of product safety
- Describe and explain the basic features of the general system of legal regulation of product safety
- Identify specific regulation of product safety
- Define the concept of unfair commercial practices
- Identify problems that tend to annul legal regulation of unfair commercial practices
- Explain the differences between some forms of unfair business practices
- Identify the scope of the particular nation of any obligation Planning Consumer Protection
- Describe the fundamental characteristics of consumer contract law
- Define the concept of unfair contract terms in consumer contracts
- Recognize the assumptions for the assessment of the unfairness of contract terms in consumer contracts
- Explain the concept and role of the so-called. "Gray" list of unfair contract provisions
- Define the concept of liability for material defects and term guarantee for the correctness of things
- Identify specific manifestations of material defects
- Describe the rights of consumers in the case of material defects
- Define the timeframe of validity of liability for material defects
- Define contracts negotiated away from business premises and distance contracts
- Explain the content of the legal protection of consumers when concluding contracts outside the trader's business premises and the conclusion of distance contracts
- Define the contract on consumer loan
- Identify the scope of the legal provisions on the contract of consumer loan
- Explain the content of legal protection during the conclusion of the consumer loan
- Define timeshare contract
- Identify the scope of the legal provisions on the contract of timeshare
- Explain the content of legal protection during the conclusion of the timeshare
- Describe the system of liability for defective products
- Define the fundamental concepts of liability for defective products
- Identify the person responsible for the defect in the product
- Describe the scope of liability in case of damages caused by a defective product
- Identify reasons for any liability for defective products
- Mark the timeframe liability for defective products
- Define and explain the basic forms of collective consumer protection
- Explain the purpose and intent of the rules on collective consumer protection
- Explain the difference between the system of protection of collective interests of consumers and the system of collective protection of individual interests of consumers
- Define and explain the basic forms of alternative dispute resolution of consumer disputes
APPLICATION
After successfull mastering the course students will be able to:
- Allocate rules on consumer protection in individual content units
- Demonstrate the ability to correct the legal qualification of the individual case
- Use appropriate legal terminology in the presentation and practical application of acquired knowledge
- Illustrate by practical examples the concept of unfair commercial practices and unfair contract terms
- Apply the adopted rules on consumer protection to concrete life situations
ANALYSIS
After successfull mastering the course students will be able to:
- Distinguish the public law of private-content consumer protection
- Compare the pros and cons of vertical versus horizontal established legal regulation of consumer protection
- Analyze the relationship and the degree of compliance of the general and specific legal regulation of consumer protection
- Outline the pros and cons of "new" and "old" approach to product safety
- Check the frequency of warnings about the dangers of certain products from Croatia in the RAPEX system
- Distinguished manifestations of deceptive business practices of the forms of aggressive commercial practices
- Compare the system of protection of consumers from unfair business practices with the system of protection of consumers against unfair contractual provisions
- Compare the concepts of "black" and "gray" list of unfair practices / unfair terms
- Connect special obligation regulations of consumer protection rules with the general obligation-regulation
- Analyze the peculiarities of obligational rules on consumer protection in relation to general obligatory legal regulation
- Analyze the particular facts of the case, to extract relevant facts and to offer a solution of this case to the facts of this case connection with the adopted legal rules to protect consumers
- Factual distinction as to protect the collective interests of consumers of cases of collective management of individual consumer interests
SYNTHESIS
After successfully mastering the course students will be able to:
- Associate general legal regulation with special legal regulation of consumer protection
- To have an opinion on the adequacy / inadequacy of the system of minimum and maximum harmonization
- To have an opinion on the appropriateness / inappropriateness of vertical versus horizontal establish the legal regulation of consumer protection
- To have an opinion on the degree of completion of the construction of a special system of contract law for consumers
- To propose possible measures to improve the efficiency of the existing system of consumer protection
- Formulate measures for annulment or rehabilitation observed divergence between the general and special nation of any obligation Planning obveznoprvnog Planning Consumer Protection
- Suggest areas of market relations that should be specifically regulate the rules on consumer protection
EVALUATION
After successfull mastering the course students will be able to:
- Assess the level of protection of consumers on the market
- Assess the extent to which the national system of consumer protection result of the implementation of European law
- Assess the degree of compliance of national consumer protection system with the European system of consumer protection
- Evaluate the effectiveness of the current system of consumer protection
- Assess the extent to which consumers familiar with the legal regulation of consumer protection
- To conclude, based on the analysis of the existing system of consumer protection, the extent to which the system is adapted average consumer
- Evaluate the existing system of product safety in terms of the efficiency of suppression of occurrence of unsafe products on the market
- Compare and evaluate the effectiveness of specific conformity assessment system products
- Evaluate the appropriateness of the existing structure defining an unfair commercial practice
- Evaluate the existing system of protection against unfair contractual provisions and assess the adequacy of the concept of "gray" list of unfair contract provisions
Practical and Generic Skills:
After successful mastering of the course students will be able to:
- Use the appropriate legal terminology
- Present in a clear, systematic and structured way adopted learning outcomes
- Practically apply the acquired knowledge in concrete situations
- Be able to find relevant legal sources of consumer protection, both domestic and EU sources
- Be able to search relevant databases in respect of defective products
- Be able to search relevant databases in terms of case law, both domestic and the Court of Justice of the European Union
- Participate in team work
Matching Assessments to Learning Outcomes:
Learning outcomes will be tested by a written exam and through activities in class. During the course, students will be assigned specific tasks they will, either alone or in cooperation with other students in a group, be obliged to solve. For example, depending on the particular lesson, students will be required to independently find relevant sources of law and independently review them. Furthermore, classes are taught interactively, so during the teaching it will be monitored to which extent the students have solved their tasks and whether they have acquired the necessary knowledge and also in which measure they are able to apply these skills and use them for analysis, synthesis and evaluation. The final assessment is carried out through a written exam of an essay type. In this exam, the student is offered five sections of which he will choose three and systematically process them. The questions that lead him through the essay are structured, so that the level of knowledge and understanding of materials, the degree of student ability to apply the knowledge and the ability to analyze the collected knowledge, synthesis and evaluation of the studied material will be assessed.
