RELATIONS BETWEEN CITIZENS AND ADMINISTRATION:
Chair of Administrative Science
Relations Between Citizens and Administration
Relations Between Citizens and Administration
Study: Public administration - 2. semester
Code: 111489
ECTS: 3.0
Course coordinators: prof. dr. sc. Ivan Koprić
prof. dr. sc. Gordana Marčetić
izv. prof. dr. sc. Vedran Đulabić
izv. prof. dr. sc. Goranka Lalić Novak
izv. prof. dr. sc. Anamarija Musa
doc. dr. sc. Tijana Vukojičić Tomić
Lecturers: doc. dr. sc. Domagoj Bebić - Lectures
doc. dr. sc. Jasmina Džinić - Lectures
doc. dr. sc. Marijana Grbeša-Zenzerović - Lectures
doc. dr. sc. Romea Manojlović Toman - Lectures
Exam dates:
  • 16. 11. 2020.
  • 25. 01. 2021.
  • 08. 02. 2021.
  • 19. 04. 2021.
  • 31. 05. 2021.
  • 14. 06. 2021.
  • 28. 06. 2021.
  • 30. 08. 2021.
  • 13. 09. 2021.
Exam registration: Studomat
Basic data
Relations Between Citizens and Administration Public administration - 2. semester
3.0 111489
Lecturer in charge Consultations Location
prof. dr. sc. Ivan Koprić

Fridays at 13:30-15:00h

Ćirilometodska 4, room soba 28/I. kat
prof. dr. sc. Gordana Marčetić

Thursdays at 13:30-15:00h

Ćirilometodska 4, room 26
izv. prof. dr. sc. Vedran Đulabić

Fridays at 13:00-14:30h

Ćirilometodska 4, room 29
izv. prof. dr. sc. Goranka Lalić Novak

Mondays at 16:00-17:30h

Gundulićeva 10, room 17
izv. prof. dr. sc. Anamarija Musa

Thursday u 11.30 online or room 32 (ĆM4), please sign up by e-mail 

Ćirilometodska 4, room 32
doc. dr. sc. Tijana Vukojičić Tomić

Tuesdays at 15:30-17:00h

Gundulićeva 10, room Gundulićeva 10, soba Gundulićeva 10, soba 3b
Lecturer Consultations Location
doc. dr. sc. Domagoj Bebić (Lectures)
doc. dr. sc. Jasmina Džinić (Lectures) Gundulićeva 10, room Gundulićeva 10, soba 3a
doc. dr. sc. Marijana Grbeša-Zenzerović (Lectures)
doc. dr. sc. Romea Manojlović Toman (Lectures)

Thursdays 11.30-13h - until futher notice, the consultation hour is held online via Google Meet (link - https://meet.google.com/kkz-thpk-yhj?authuser=0&hs=122&ijlm=1599119171544) with mandatory prior contact by e-mail. 

Gundulićeva 10, room 21/3
Literature
Koprić, I., Musa, A., Giljević, T.; Građani, javna uprava i lokalna samouprava: povjerenje, suradnja, potpora; Institut za javnu upravu, Zagreb (2017), str. 3-72, 105-132, 295-362, 477-502
Koprić, I., Džinić, J., Manojlović, R.; Upravljanje kvalitetom i učinkovitošću u javnoj upravi; Institut za javnu upravu, Zagreb (2016), str. 133-143, 185-204
Koprić, I., Manojlović, R.; Participacija građana u lokalnoj samoupravi - nova hrvatska pravna regulacija i neka komparativna iskustva.; Zbornik radova, 4. skopsko-zagrebački pravni kolokvij. Skopje, Sveučilište Sv Kiril i Metodij, Pravni fakultet Justinijan Prvi (2013), str. 9-35
Zakon o pravu na pristup informacijama, NN 25/13, 85/15 (čl. 1-13);
Kodeks savjetovanja sa zainteresiranom javnošću u postupcima donošenja zakona, drugih propisa i akata, NN 140/2009;
Etički kodeks državnih službenika, NN 40/11, 13/12;
Description
Cumulation of different citizens- roles towards public administration and basic principles of the relation between citizens and public administration. The concepts of public value and social capital as grounds for understanding the relations between citizens and public administration. Responsiveness and citizens- participation - forms; Obstacles in the development of relations between citizens and administration. Providing and receiving information - means and methods. Forms of citizens organisation and influence on public administration. Regulatory mechanism of the relations between citizens and public administration. The public, public relations and communication with the public as means used for improving the relations between citizens and public administration. Public (civil) charters and private sector techniques as instruments for improvement of public administration s relations with citizens. Usage of modern ICT means in relations with citizens - possibilities and limitations. Citizens and the EU - possibilities of influence.
Exam dates
16. 11. 2020.
25. 01. 2021.
08. 02. 2021.
19. 04. 2021.
31. 05. 2021.
14. 06. 2021.
28. 06. 2021.
30. 08. 2021.
13. 09. 2021.
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